Privacy Policy

Last updated: October 2, 2026

This Privacy Policy explains how MDR Fitness Corp ("MDR," "we," "us," or "our") collects, uses, shares, and protects personal information when you visit mdr.com, purchase our products, or otherwise interact with our services. By using our website you agree to the practices described here.

Our postal address is:
MDR Fitness Corp
14101 NW 4th Street
Sunrise, FL 33325

You can reach us by email at [email protected] or by telephone at 1‑800‑637‑8227.

Information we collect

Information you provide. Your name, billing and shipping address, email address, phone number, and order/subscription details when you register, place an order, manage a subscription, contact support, or subscribe to our newsletter.
Payment information. Card payments are processed by Stripe; recurring‑billing card details for subscriptions are stored as tokens by our payment processors. We do not store full card numbers on our own servers, card data is transmitted directly from your browser to the payment processor.
Automatically collected information. Your IP address, device and browser identifiers, pages viewed, and similar usage data, collected through cookies and similar technologies to operate the site, maintain your cart and login session, measure performance, and support advertising.
Referral/attribution data. If you arrive through a sales‑agent or affiliate referral link, we store a referral code in a cookie so we can attribute your order and pay the referring agent.
Reviews. Product reviews you submit, and reviews syndicated from third‑party retailers (e.g., Amazon).

How we use your information

To process and fulfill orders and subscriptions, and to provide customer service.
To send transactional messages (order confirmations, shipping updates, renewal and payment notices) and, where you have not opted out, promotional email.
To operate, secure, and improve our website, and to detect and prevent fraud and abuse.
To measure marketing performance and, with applicable consent, to show you relevant advertising.

Cookies, analytics, and advertising

We use cookies and similar technologies that are necessary for the site to function (cart, checkout, login), as well as analytics and advertising technologies. This includes the Meta (Facebook) Pixel and conversions API, which share certain device and activity identifiers (such as cookie identifiers, IP address, and approximate location) with Meta to measure and optimize advertising. Under some US state privacy laws this sharing may be considered a "sale" or "share" of personal information, which you can opt out of (see "Your privacy rights" below). We do not share information that directly identifies you (such as your name) through our advertising program.

How we share information

We share personal information only as needed to run our business, with service providers acting on our behalf, including: payment processors (Stripe), email/SMTP and CRM providers, shipping and fulfillment providers, advertising and analytics vendors, and our hosting/infrastructure providers. We require these providers to protect your information and to use it only to provide services to us. We do not sell your personal information for money. We may disclose information where required by law or to protect our rights and the safety of others.

Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access. Information is transmitted over encrypted (TLS/HTTPS) connections, and payment card data is handled by PCI‑DSS‑compliant payment processors. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Email choices and opt‑out

You can unsubscribe from promotional email at any time using the link in any marketing message, from your account preferences, or by emailing [email protected]. We will still send you transactional messages related to your orders and subscriptions.

Text messages (SMS)

If you choose to receive text messages from MDR, we collect your mobile number and a record of your consent, and use them only to send you MDR marketing texts: offers, discount codes and new product announcements, up to 2 messages a week. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. Full program terms are at mdr.com/sms-terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except service providers who deliver the messages on our behalf.

Accessing, correcting, or deleting your information

You can review and update your account and address information from your account settings, or contact us at [email protected] or MDR Customer Service, 14101 NW 4th Street, Sunrise, FL 33325 to request access to, correction of, or deletion of your personal information.

Children's privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us and we will delete it.

US state privacy rights

Laws in some US states, including California (CCPA/CPRA), Colorado, Connecticut, Utah, and Virginia, require us to describe the categories of personal information we collect and share, the sources, and how we use it. For California residents, this also serves as our Notice at Collection.

In the prior 12 months we have collected these categories of personal information, depending on the services you use: identifiers (name, contact details, online/device identifiers); commercial information (billing details and purchase/subscription history); internet or other network activity (your usage of our site); geolocation (approximate location from your IP address); and inferences (such as product interests).

Subject to your state's law and any exemptions, you may have the right to:

Request the specific pieces and categories of personal information we collect about you, the purposes, sources, and the categories of third parties we share it with;
Request deletion of personal information we maintain;
Request correction of inaccurate personal information;
Opt out of the "sale" or "sharing" of personal information (we never sell it for money; see the advertising section above);
Receive a copy of your information in a portable format; and
Not receive discriminatory treatment for exercising your rights.

To opt out of advertising‑related "sale"/"share," use the "Do Not Sell or Share My Personal Information" control where offered, or email us. Opt‑out preferences are stored in cookies, so you may need to set them again if you clear cookies or use a different browser.

How to exercise your rights, and appeals

To exercise any of these rights, contact us at [email protected]. To protect your privacy, we will verify your identity before acting on a request (for example, by confirming you contact us from the email address associated with your account). You may use an authorized agent with written permission. If we deny a request, we will explain why in writing; in states that provide an appeals process (including Colorado, Connecticut, and Virginia) you may appeal, and if your appeal is denied you may refer the matter to your state attorney general.

International visitors

We are based in the United States and process information here. If you access our site from outside the US, you understand your information will be transferred to and processed in the US.

Changes and contact

We may update this Privacy Policy from time to time; the "Last updated" date above reflects the latest version. If you have any questions about this policy or our privacy practices, contact us at [email protected], 1‑800‑637‑8227, or MDR Fitness Corp, 14101 NW 4th Street, Sunrise, FL 33325.